• The highest standard of care and a service that feels like an extension of your care.
• A tailored service to meet your needs and those of your clients. If you want anything done differently, just ask.
• Various levels of treatment which can be tailored to your client’s circumstances.
• Close communication – you will be kept you in the loop every step of the way.
• A choice of referral methods. What suits you, suits us.

Our five promises to referring vets

1. We are exclusively a referral practice – we will never seek to offer first opinion small animal services.
2. We will deliver the highest possible customer service and communication to our referring practices and your clients.
3. We will deliver exceptional clinical care to ensure we achieve the best for your patients, your clients and your practice.
4. When we discharge a pet we will call or contact you with an interim report within 2 hours and a full written report within 48 hours.
5. We understand and will always respect and protect the relationship that exists between you and your clients.